About Our Partners and Clients in Service & Sales Training
Beyond Quota partners with sales and service performance resources who are proven leaders in developing course content.
Our clients recognize that stellar service and sales performance are the underpinnings of brand differentiation, excellence and outstanding business performance.
About our Partners: As an example, Customer Focus, Inc. offers solutions to improve the customer experience, sales and sales management. Working with CFI for more than a decade, Beyond Quota tailors CFI program content to specific client business realities. This ensures that our workshops are relevant - and the skills that participants learn are quickly gained, reinforced and retained.
Together, our collaborative approach helps our clients' employees realize their full service and sales potential.
- Creating CEOs: Customer Experience Owners™ is CFI's flagship training solution that over 250 service leaders across the world have adopted and recongnized as industry best.
- CFI's Patient's VOICE Clinics® now offer healthcare clients unique, proven and better ways to care for patients and patients' families; improving satisfaction HCAHPS scores to the 90th percentiles and above.
- CFI's Managing Accountable Performance (MAP)™ helps supervisors and management measure and improve employee performance.
Each program is tailored with practice examples and exercises that are relevant to your business. That means your staff has a deeper, more meaningful training experience. And, they can more easily retain what they've practiced for application on the job.
About our Clients: Our clients range from healthcare to manufacturing to service businesses to associations to banking and consulting. Over the years, we have trained thousands of customer service and sales professionals who support and sell consumer and business products and services. Clients we work for incllude:
- World-renowned brands and recognized service leaders (e.g. FedEx, AbbVie (formerly Abbott), and Harley-Davidson).
- Banks and financial instritutions (e.g. MidWestOne).
- Technology firms (e.g. BAE Systems and Novocure)
- Associations (e.g. The Metals Services Centers Institute, American Academy of Physician Assistants, American Massage Therapy Association and the American Industrial Hygiene Association).
- Hospitals (many including Columbia Memorial Hopsital, Reid Hospital & Health Care Services, Pacific Alliance Medical Center and The Rehabilitation Institute of Chicago). And, we work with firms that service them (e.g. The Joint Commission and Hammes Co.).
If you have interest in learning more about categories we've served or the results we've helped them achieve - please Contact Us.